We have been bowled over with the most amazing news!
Last month we heard that we were the recipients of an award. The winners of the Best UK Vet Award 2021 were revealed with The Mewes Vets, being named as the Best in County.
The awards are organised by VetHelpDirect.com and were running for the ninth year. They are based on genuine pet owner reviews of veterinary practices around the United Kingdom and count up the number of online four and five star reviews from their customers over the last year.
Susie Samuel, CEO of VetHelpDirect.com commented: “Choosing the right vet is an important and difficult decision for a new pet owner. Vet practices are all very different with their own unique characteristics and it can be challenging to understand all those differences and find the best match. This is why hearing from existing clients via online reviews is so helpful; many of the reviews describe detailed stories of first-hand experiences which helps owners get a really good feel for the practice. BestUKVets is a lovely opportunity to reward the practices that are at the top of their game”.
We are so very humbled and grateful.
We would like to send everyone who took the time to write a review a huge thank you. Appreciation like this comes at a wonderful time. After the last twelve months, in which we have had to adapt our processes, and keep on adapting multiple times, it is just fantastic to know that our efforts are being noticed.
This is a whole team prize.
Every team member works very hard to provide the best customer experience that we can, even during lockdown, and to help our patients, the pets themselves, feel loved and safe.
We have received some lovely messages of congratulations:
Suzanne Jarvis said “Many congratulations to Julia and the team for winning this award. I have always found them to look after my pets during each visit with the utmost care and professionalism – the reason why I have been a customer for the last 20 years. This is so well deserved.”
From Sandy and Carol: “That’s great news! Well done and congratulations to your whole beautiful team!”
From Amryam (and Maggie!): “So incredibly well deserved thank YOU for everything!”
From Mr and Mrs Newman with their Siamese cats: “Well done. Storm loves to come for snuggles and to get his claws cut properly. Sadly Sable is still too shy, but she will eat her new flea tablet with no hesitation! They both Coonngggatulatte yooo!”
Thank you again, to all our wonderful clients, from The Mewes Vets, The Best Vets in West Sussex 2021.